This AUP governs the use of Costalo's hosting service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and Costalo regarding the interpretation of this AUP, Costalo's interpretation, in its reasonable commercial judgment, shall govern.
The following is the entire Acceptable User Policy ("AUP") agreement between Costalo and the personal or corporate account holder. Costalo provides managed web hosting and domain name service. Costalo has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services. Costalo's general policy is to act as a provider of Internet presence. Costalo reserves the rights to suspend or cancel a customer's access to any or all services provided by Costalo when we decide that the account has been inappropriately used.
Costalo web hosting solution has specifically been designed to serve the web hosting needs of small and independently owned and operated businesses and organizations throughout the world. Since you will be hosting your website with several other clients on our servers in a virtual community, our offerings are really not intended to support enterprise level or large company requirements. For that, we recommend purchasing at least a virtual private server, cloud or dedicated server solution.
Costalo hosting is a shared web hosting service, which ultimately means a number of customers' websites are hosted within the same server environment. To ensure that our hosting is first-class, reliable, and available to all customers within that server community, an individual customer's website usage cannot adversely affect the performance of other customers' sites. We monitor our servers 24/7/365 and in no way can one customer adversely affect the performance of that server. If this happens, we will take preventative measures to ensure that the entire community is protected.
Lastly, our web hosting service is intended to host websites, not backup or storage facility for users' data. Using your web hosting account primarily as an online storage space for archiving electronic files and images is strictly prohibited. Our servers are for web hosting usage only.
You may not publish or transmit via Costalo's service any content that Costalo reasonably believes:
Costalo does not accept material such as:
Proxy, Warez, Escrow, High Yield Investment Programs(HYIP), Multi-level marketing (MLM), Gaming servers/applications, illegal Gambling and Lottery sites.
Costalo can terminate service for any of the above reasons and it's at Costalo's sole discretion to issue a refund.
You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.
Bulk commercial email, mailing lists and email reflectors are allowed on Costalo's servers, we do however allow a maximum of 500 emails per hour per account. For any emails sent from your Costalo account you must adhere to the following rules:
These policies apply to messages sent using your Costalo service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your Costalo service. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers.
You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it. You must comply with the rules of any other network you access or participate in using your Costalo's services.
You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
Costalo will terminate the service of repeat copyright infringers.
You must have valid and current information on file with your domain name registrar for any domain hosted on the Costalo network.
Costalo is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers' activities and disclaims any responsibility for any misuse of the Costalo network.
You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums.